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DOGPAY ® 2026. All rights reserved.

STRATUSPAY FINTECH LIMITED is registered in Canada and is regulated by Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB license: C100000785). It is authorised to conduct foreign exchange, money remittance, virtual currency and payment service provider (PSP) activities in full compliance with Canadian AML/CTF requirements. Payment products are offered in partnership with licensed institutions; cards are issued by partners holding appropriate licences in their jurisdictions.

  1. Help Center

Help Center Directory

Two-Factor Authentication (2FA) Reset Instructions

If you need to modify or reset your two-factor authentication (2FA), please send an email from your registered email address to:

📩 [email protected]


2. Email Format Reference

Please include the following information in the email body:

Subject:2FA Reset Request
Body:
I am a Dogpay registered userand wouldliketo reset my two-factor authentication.
Registered Email: [email protected]
Reason: e.g., lost phone / device change

After sending the email, we will contact you within 1–2 business days to verify and process your request.