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DOGPAY ® 2026. All rights reserved.

STRATUSPAY FINTECH LIMITED is registered in Canada and is regulated by Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB license: C100000785). It is authorised to conduct foreign exchange, money remittance, virtual currency and payment service provider (PSP) activities in full compliance with Canadian AML/CTF requirements. Payment products are offered in partnership with licensed institutions; cards are issued by partners holding appropriate licences in their jurisdictions.

  1. Help Center

Help Center Directory

You can withdraw your card balance to a bank account or crypto wallet on the DogPay Merchant Portal.


Example steps:

Withdraw via global account:

• Log in to your account and go to the Exchange Center.

• Select the card wallet to sell from and the bank account to buy into, enter the amount, then click Confirm Exchange.

• Go to Global Account → My Accounts, click Payment, select the payment account and payee's account.Enter the payment amount, and upload the required supporting documents to complete the payment.


Withdraw via crypto asset:

• Log in to your account and go to the Exchange Center.

• Select the card wallet to sell from and the cryptocurrency wallet to buy into, enter the amount, then click Confirm Exchange.

• Go to Crypto → Crypto, click Withdraw, select the currency, wallet, and payee,enter the transfer quantity, and the funds will be transferred to your designated wallet address.