Help Center Directory

•Global Acquiring

After successful activation, the receiving account will be displayed by default in the acquiring business management section.

The acquiring account currently supports the following stablecoins: USDT and USDC.

The acquiring operation steps are as follows:

1. Create a receiving account

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2. Fill in the details and create an order (Special note: Please select the payment chain and currency according to your actual needs. The selection in the image is for demonstration purposes only).

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3. How to view the payment link after successful creation

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•Refund

When you need to initiate a refund for a user, you can do so through the "Crypto Assets" section of the merchant platform.

The steps are as follows:

1. Click "Transfer Out" in the Crypto Assets section.

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2. Fill in the specific information on the transfer page.

Special Note:

1. Please ensure that your wallet has sufficient funds for the corresponding refund currency.

2. Merchants need to obtain and confirm the recipient's information themselves.

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•View order and transaction details

1. View transaction details in Transaction Management

View historical order collection records in Order Management

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View historical withdrawal records in the withdrawal history

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2. Total Data Query

The payment amount and number of payments received interfaces allow you to view data performance by day, month, and year.

Data performance is divided into:

a. All payments received (including transactions in progress)

b. Completed payments received

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