Level | Type | Activation Conditions | Paid or Not | Remarks |
|---|---|---|---|---|
Basic | Basic Member | Businesses/Individuals complete KYC | ❌ | Permanently valid, activated by default |
Premium | Paid membership | User subscribes to Premium | ✅ | Monthly payment, automatic renewal |
Platinum | Paid membership | User upgrade or subscription to Platinum | ✅ | Upgrade at the original price, membership takes effect immediately after subscription |
Ultra | Paid membership | User upgrade or subscribe to Ultra | ✅ | Upgrade at the original price, membership takes effect immediately after subscription |
Note: All new users are assigned as Basic members by default after completing registration
Individual Membership is a membership service provided by DogPay for personal customers. Once the subscription is successful, personal accounts can enjoy the related benefits, rate discounts, and service support corresponding to the membership level. (For detailed membership benefits, please refer to the membership introduction on the official website or merchant-side page.)
https://static.dogpay.com/static/videos/app%E4%BC%9A%E5%91%98.mp4
Complete the KYC process (mandatory before starting any service)
Click the icon at the top left of the homepage
Click Membership Center and select the membership level you want to activate
Click Agree to the Agreement Pay the monthly fee Receive a notification, subscription successful Subscription
Personal Web: Pay with DogPay cryptocurrency
APP: Apple/Google in-app purchase
✍️: The two payment methods cannot coexist; after using Apple/Google in-app purchase, DogPay cryptocurrency payment cannot be used
Cancel Subscription: You need to cancel the subscription in Apple/Google settings Rules for upgrading and downgrading personal membership at different cycles
Scenario | Operation Description | Effective Time | Notes |
|---|---|---|---|
New Personal Subscription | Basic → Premium/Platinum/Ultra | Effective immediately | Expiry date = Same date of the next calendar month (e.g., Subscribe on April 2nd, effective on April 2nd, expires on May 2nd) |
In-cycle Personal Upgrade | Premium → Platinum/Ultra | Effective immediately | Upgrade at original price, effective immediately upon successful subscription |
Downgrade (Deferred) | Ultra/Platinum → Lower tier | Effective after current benefits expire | Original tier benefits retainedOnly one pending downgrade plan allowed in the system |
Same-tier Purchase | Already on current tier | Cannot subscribe | Display "Current Plan", button unclickable |