How We Keep Your Money Safe and Accessible

At DogPay, safeguarding your funds and ensuring they’re always accessible is our top priority. Here’s how we do it: We maintain customer funds entirely separate from operational funds. This means your balances are neither used to run the business nor lent out — keeping your money intact and reserved for you alone.

At DogPay, safeguarding your funds and ensuring they’re always accessible is our top priority. Here’s how we do it:

1. Separation of Funds — Your Money, and Ours, Always Kept Apart

We maintain customer funds entirely separate from operational funds. This means your balances are neither used to run the business nor lent out — keeping your money intact and reserved for you alone.

2. Diversified Storage — Cash and High-Quality Liquidity

Instead of depositing all customer funds in one place, DogPay splits holdings between:

• Cash deposits in multiple top-tier commercial banks, enhancing stability and availability

• Secure, short-term liquid assets, such as government bonds, to balance safety and flexibility

  • We limit bond maturities to three years or less, with most averaging around six months, minimizing risk from interest fluctuations

3. Liquidity and Resilience — Always Ready, Even Under Stress

Most of your money remains highly liquid — accessible quickly in the event of increased demand or market volatility. Bonds can be sold if needed, but our distributed bank deposits typically serve as primary liquidity reserves.

4. Regulatory Safeguards and No Lending

We’re not a bank, which means DogPay doesn’t lend your money out. This structure removes default risk associated with traditional lending. We operate under strict regulatory oversight in each jurisdiction, adhering to e-money safeguarding rules rather than deposit insurance frameworks.

5. Optional Interest Features — With Added Coverage

In select regions (e.g., the U.S.), DogPay offers optional interest-bearing accounts. If you opt in, your USD balance can earn interest while being placed in FDIC-insured partner bank accounts — giving you up to $250,000 of insurance coverage on those balances.

Why This Matters for You at a Glance

What DogPay DoesWhat It Means for YouKeeps your money separateNo mixing with company fundsUses diversified high-quality holding methodsStrong resilience and liquidityDoes not lend customer fundsLower risk compared to traditional banksOffers optional insured interest where availableEarn yields while protected

This setup is built to keep your funds safe and accessible — even if markets change or institutions falter.